Summary
The Project Manager is responsible for locating storm damage, completing inspections, and attending self-generated and company appointments throughout Maryland and Pennsylvania. The Project Manager is responsible for managing multiple projects from start to finish; therefore, they must be flexible and willing to work around the availability of the homeowner and insurance company. They will manage the hand-off process to other departments, communicate with homeowners, meet with insurance adjusters, facilitate the product and color selection, and execute contracts. The Project Manager is the key to a successful project. To ensure success, the Project Manager must excel in generating new appointments following proven methods established by REMODELING, M.D. in concentrated areas as a supplement to the companies direct marketing campaign. This will include door-to-door canvassing in areas that have been impacted by storm events (i.e. wind and hail). This position reports to the Sales Manager.
Project Manager Contract Responsibilities
- Attend Weekly Sales Meetings:
- Monday 10:00-11:00AM. If closed due to a holiday, this meeting will take place on Tuesday.
- Friday 10:00-11:00AM. If closed due to a holiday, this meeting will take place on Thursday. All paychecks will be distributed after the meeting.
- Required Availability:
- Monday-Friday 9:00AM-9:00PM, Saturdays 9:00AM-3:00PM
- Appointment Schedule:
- 10:00AM, 2:00PM, and 6:00PM (Time may vary at the discretion of management)
- Daily Responsibilities:
- Locate homes with storm damage or that have fallen subject to old age
- Generate appointments with homeowners
- Complete product inspections (i.e. roof), document the damage, and educate homeowners on the life of their product
- Thoroughly answer questions about the process and assist them with next steps (i.e. Filing a claim, etc.)
- Meet with the insurance adjusters, as needed
- Help the homeowner with the product and color selection
- Execute contracts and collect deposits
- Manage the hand-off process to other departments
- Submit all paperwork and deposits to the office within 24-hours of the sale
- Perform follow-up, customer service responsibilities, and unassigned duties
Non-Essential Contract Functions
- Complete the final walkthrough, collect the final payment, and obtain the Certificate of Completion
- Lead team meetings, as needed
- Assist or mentor new Project Manager
- Ladder Assist
- Recruiting
Contract Requirements
- Full-time individuals
- High School Diploma or GED, Associated Degree or higher is desired
- 1-2 years of Outside Sales, Construction and/or Residential Remodeling Experience is preferred
- Effective verbal and written communication skills with the ability to build rapport quickly
- Team oriented, self-motivated, and competitive
- Coachable and a positive influence
- Comfortable using an iPad
- Accountable for the tools required to perform the duties of the position
- Comfortable with operating inside/outside the office and customers’ homes, in all climate conditions
- Able to carry uneven weight up to 50 pounds and climb a ladder up to 3 stories
- Significant drive time for travel may be required
- Must obtain, or willing to obtain, a Maryland Home Improvement Salesperson License
Equipment Requirements
- iPad w/Internet or Hotspot
- Basic Calculator
- Backpack w/Samples (provided by REMODELING, M.D.)
- Collapsible Ladder (minimum of 26’)
- Tool Bag
- Gloves
- Bungee Cords
- Chalk
- Putty Knife
- Measuring Wheel and Measuring Tape
- Clip Board w/Writing Utensils
- Flashlight
- Camera
Vehicle Requirements
- Valid Driver’s License
- Reliable Transportation that can carry a 28’+ ladder (standard or collapsible)
Performance Requirements
- A Project Manager must write three (3) qualified contracts per month. If a Project Manager does not average three (3) qualified contracts written per month over a 90-day period, they will be required to go on a Performance Improvement Plan (PIP), offered at the managers’ discretion. If the Project Manager is unable to meet the required minimum, the Project Managers’ contract can be terminated.
Equipment and Vehicle Requirements – Effective Week 2 of Training
